Privacy Policy

Information You Choose to Provide

When you use the free estimate form, you may provide your name, phone number, email address, requested service, property location, and a description of what needs cleaning. You may also share information when you call or text us.

Please do not submit sensitive personal information, payment-card details, government identification numbers, medical information, passwords, or other information that is not needed to discuss a cleaning request.

Phone Calls, Texts, and Call Tracking

Phone numbers shown on this website may be tracking numbers that forward to 3D Cleaning. We use a call-tracking service to understand which pages and sources lead people to contact us. When you call or text one of these numbers, the service may record your phone number, the date, time and length of the call, the page or source that showed the number, and related website-visit details.

Calls to these numbers may be recorded and transcribed, and texts may be stored, so we can review requests, follow up accurately, and improve our service. Estimate-form submissions may also be shared with the same service for this purpose.

Information Collected Automatically

The website uses Google Analytics to understand general website use. Analytics and ordinary website systems may process information such as the pages visited, referring page, browser or device type, approximate location, IP address, and the date and time of a visit.

The website and its security, spam-prevention, hosting, and error-monitoring systems may also create technical logs when a page is requested or a form is submitted. These records help operate, secure, troubleshoot, and improve the site.

How We Use Information

3D Cleaning may use website, call, and inquiry information to respond to questions and estimate requests; review the requested service, property location, timing, and access needs; communicate about a requested or scheduled service; operate, secure, diagnose, and improve the website; measure general website performance and marketing effectiveness; and keep records or meet legal obligations that apply to the business.

Cookies and Analytics

The website may use necessary website technologies and analytics cookies or similar tools. Google Analytics and our call-tracking service help 3D Cleaning understand site traffic, page use, and which pages lead to calls or estimate requests. Your browser may allow you to block or delete cookies, although some site functions may not work as expected afterward.

Service Providers

3D Cleaning relies on service providers to operate the website and handle communications. Current website systems include WordPress and Gravity Forms for the estimate form, Google Analytics for site measurement, WhatConverts for call, text, and form tracking, website hosting and security services, and email-delivery providers that route form notifications.

These providers may process information on 3D Cleaning’s behalf under their own terms and privacy practices. They should receive only the information reasonably needed to perform the service for which they are used.

Sharing of Information

3D Cleaning may disclose information to service providers that help operate the website, deliver communications, or support a requested cleaning service. Information may also be disclosed when reasonably necessary to comply with law, protect rights or safety, investigate misuse, or respond to a lawful request.

Data Retention

3D Cleaning keeps personal information only as long as reasonably needed for the purpose for which it was collected, legitimate business records, security, dispute handling, and applicable legal obligations.

Data Security

3D Cleaning and its providers use administrative and technical measures intended to protect information. No website, phone system, email system, or transmission method can be guaranteed completely secure. Please use care when deciding what to submit online.

Your Privacy Choices

You may contact 3D Cleaning to ask about personal information submitted through the website or by phone, request a correction, or request deletion where appropriate. A request may need to be verified, and some records may need to be retained for legitimate business or legal reasons.

Children’s Privacy

This cleaning-services website is intended for adults seeking information or an estimate. 3D Cleaning does not intend to collect personal information from children through the estimate form.

Third-Party Links

The website may link to services or websites operated by others. Their privacy practices are governed by their own policies, not this one.

Changes to This Policy

3D Cleaning may update this policy when website practices, service providers, or legal requirements change. The effective date above identifies the latest published version.

Contact 3D Cleaning

Send privacy questions or requests by calling 239-919-4665, using the estimate and contact form, or writing to 3D Cleaning, 877 NE 27th Ln Unit 5, Cape Coral, FL 33909-2955.